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Online Dental CE

Earn live, interactive and self-study dental continuing education credits

Telephone Talk - #1 Link to Patients 
Presenter: Sally McKenzie
Credits:  1 CEU Release Date: 4/27/16
CE Supporter: Practice Management   Reviewed: 2020     Expiration Date: 4/27/23

Employees who bungle telephone talk simply don’t know the appropriate way to handle this mission critical line of communication. There is no system in place to ensure that the office’s phone procedures are not only effective but also convey the right message and tone to patients. Learn how to improve your practice’s telephone communication.   ( disclaimer, bio and commercial disclosure )

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