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Online Dental CE

Earn live, interactive and self-study dental continuing education credits

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Thriving, Not Surviving: How Dentists Can Stay Passionate and Avoid Burnout

Telephone Talk - #1 Link to Patients

Presenter: Sally McKenzie Release Date: 4/27/16
Credits:  1 CEU   Reviewed: 2025     Expiration Date: 4/27/28
AGD Subject Code: 550
CE Supporter: Practice Management

Employees who bungle telephone talk simply don’t know the appropriate way to handle this mission critical line of communication. There is no system in place to ensure that the office’s phone procedures are not only effective but also convey the right message and tone to patients. Learn how to improve your practice’s telephone communication.   ( disclaimer, bio and commercial disclosure )

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